Privacy policy overview
How we collect, use, and protect your information
Information we collect
We collect relevant information necessary to provide consultations, deliver analytical reviews, and ensure the effective operation of our services. This may include contact and demographic data submitted via our website forms.
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→Name and contact details
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→Demographic information
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→Enquiry and communication records
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→Website usage data
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→Preferences and topics of interest
We collect this data only with your consent and use it solely for legitimate business purposes.
How we use your information
Your details enable us to process requests, respond to enquiries, and deliver tailored communications such as reports and updates. Information is also used to enhance our processes and improve service quality.
We retain your data only for as long as needed to fulfil the purposes outlined above, complying with Australian privacy regulations at all times.
Your rights
You have the right to access, update, or request erasure of your personal information. We respond promptly to requests relating to privacy or the storage of your data.
Access
Request a copy of your personal information.
Rectification
Correct any inaccurate or incomplete details.
Erasure
Request deletion of your stored data.
Portability
Request transfer of your data on file.
Disclosure to third parties
We do not sell or distribute personal information to marketers. Third parties may receive data only for legal, regulatory, or operational reasons required by law.
Service providers with access to data must comply with strict confidentiality and security obligations, consistent with this policy and Australian legislation.
How we protect your data
We employ security safeguards to prevent unauthorised access, loss, or misuse of your information. Processes are regularly reviewed and updated to address evolving risks.
Despite strong measures, no system can be fully secure. We do not guarantee absolute protection but act diligently to minimise risk.
Contacting us about privacy
Address: 95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61 3 4764 2389
Email: content@lumiverosia.com