Privacy policy overview

How we collect, use, and protect your information

This policy is effective as of October 29, 2025 and may be updated periodically.

Information we collect

We collect relevant information necessary to provide consultations, deliver analytical reviews, and ensure the effective operation of our services. This may include contact and demographic data submitted via our website forms.

  • Name and contact details
  • Demographic information
  • Enquiry and communication records
  • Website usage data
  • Preferences and topics of interest

We collect this data only with your consent and use it solely for legitimate business purposes.

How we use your information

Your details enable us to process requests, respond to enquiries, and deliver tailored communications such as reports and updates. Information is also used to enhance our processes and improve service quality.

We retain your data only for as long as needed to fulfil the purposes outlined above, complying with Australian privacy regulations at all times.

Your rights

You have the right to access, update, or request erasure of your personal information. We respond promptly to requests relating to privacy or the storage of your data.

Access

Request a copy of your personal information.

Rectification

Correct any inaccurate or incomplete details.

Erasure

Request deletion of your stored data.

Portability

Request transfer of your data on file.

Disclosure to third parties

We do not sell or distribute personal information to marketers. Third parties may receive data only for legal, regulatory, or operational reasons required by law.

Service providers with access to data must comply with strict confidentiality and security obligations, consistent with this policy and Australian legislation.

How we protect your data

We employ security safeguards to prevent unauthorised access, loss, or misuse of your information. Processes are regularly reviewed and updated to address evolving risks.

Despite strong measures, no system can be fully secure. We do not guarantee absolute protection but act diligently to minimise risk.

Contacting us about privacy

Enquiries about privacy practices or this policy are welcome.
Address: 95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61 3 4764 2389
Email: content@lumiverosia.com